Frequently Asked Questions

Do you take insurance?

Yes, ABHS is in network with most major insurance companies including TennCare and TriCare. ABHS is also in network with multiple EAP programs such as ComPsych.

How much is my copay?

Copays vary by insurance companies and plans. The best way to find out what your copay will be for services is to contact your insurance company at the number listed on the back of your card and ask what the copay will be for mental health services.

Does ABHS have a medication provider?

If you are interested in medication services, you will undergo a telephonic screening to determine suitability for services at this level of care. Based on your screening results, there is the possibility you may be referred to another local provider or given an appointment at ABHS.

Will I be able to be seen in person? Do you provide telehealth?

Yes, ABHS offers both in person and telehealth sessions. Due to COVID19 in person sessions are held on a limited basis the majority of therapy sessions are currently being held by our HIPAA compliant video conferencing system BlueJeans.

I want to use my EAP, which clinicians can I see?

All of our licensed clinicians are able to take your Employee Assistance Program. If you are interested in using your EAP contact our office, our client support staff will help place you with a clinician that can best meet your needs.

What should I do?

 Call your Human Resources department and ask if your business provides EAP benefits. If so, inquire whether ABHS is on your EAP's list of providers.  

Call for an appointment!

If ABHS is a provider with your EAP, your company should provide you with the name of the company that oversees the EAP and an authorization number.  After getting this information including authorization number, please call us at 615-292-3661.

Do your therapist see clients outside of normal business hours?

Therapy sessions outside of business hours are by appointment only and are at the discretion of each therapist. If you are interested in an appointment outside of business hours speak with therapist directly. We do not offer weekend appointments.